Last updated: 13 September 2026
This page explains what information Tech Universe collects when you visit techuniversehdb.in or interact with us in-store, how we use it, and who we share it with. We're a local mobile phone and accessories retailer in Haldibari — this policy is written in plain language on purpose, not legal boilerplate.
Tech Universe is a mobile phone and accessories retail store located at Gosala Road, Haldibari, Cooch Behar, West Bengal — 735122, India. This policy covers our website (techuniversehdb.in) and how we handle information from visitors, customers, and anyone who contacts us through it.
Contact form. When you use the contact form on this site, we collect your name, phone number, subject, and message. This information is sent directly to us via WhatsApp when you click "Send Message" — it is not stored on our servers or any database.
WhatsApp messages. If you message us on WhatsApp (through our floating button, contact page, or any link on this site), that conversation is handled by WhatsApp/Meta under their own privacy policy. We use it only to respond to your query.
Automatically collected data. Like most websites, our hosting and content-delivery providers automatically log standard technical information such as IP address, browser type, and pages visited, for security and performance purposes.
In-store visits. If you visit our physical store, we do not collect any personal data beyond what's needed to process a purchase or EMI application, as described below.
We do not sell, rent, or trade your personal information to anyone for marketing purposes.
The EMI calculator on this site is only an estimate — it does not submit any application or personal data anywhere. If you choose to apply for EMI financing in-store, your documents (ID proof, income details, etc.) are collected on paper or through the finance partner's own app/portal, and shared directly with the finance partner you choose:
Each of these partners is a separate financial institution with its own privacy policy and data handling practices, which apply to the information you give them directly. We recommend reviewing the relevant partner's policy before submitting an EMI application with them.
This site loads a small number of third-party services to function properly:
This site itself does not set tracking or advertising cookies. However, embedded third-party content (Google Maps, X/Twitter, Instagram) may set their own cookies when displayed, as described above. If we add analytics tools (such as Google Analytics) in the future, this section will be updated to reflect that.
We only share your information in these situations:
We do not share your contact form details, phone number, or messages with any third party for marketing.
Since our contact form sends data directly through WhatsApp rather than storing it on a server, there is no central database of customer messages for us to secure or that could be breached. For in-store financing, document handling security is managed by the respective finance partner.
This site and our services are intended for general audiences and are not directed at children. We do not knowingly collect personal information from children.
You can ask us at any time what information we hold about you (typically limited to messages you've sent us), request that we delete it, or ask us to correct it. Since we don't maintain a customer database from this website, most requests can be resolved simply by asking us directly using the contact details below.
We may update this policy from time to time — for example, if we add new features like analytics or online payments. The "Last updated" date at the top of this page will always reflect the latest version.
If you have any questions about this Privacy Policy or how we handle your information, reach out to us:
Gosala Road, Haldibari, Cooch Behar, WB — 735122
+91-7074-550-550